Meet Our Team
You can’t always be there, but we can.
Chairman
Bruce’s journey in home care began with his experience of caring for his grandmother. This profound experience ignited his vision, leading to the establishment of Home Instead Toronto 22 years ago. Under his leadership, we have flourished into the largest family-funded home care provider in Toronto, and the biggest franchise location globally. Beyond his role as Chairman, Bruce’s advocacy, philanthropy, and commitment to healthcare reform reflect his enduring dedication to our client-centric approach.
President
Corey joined Home Instead Toronto as President in 2023, bringing a wealth of experience from a career in private equity and investment banking. He was a Principal at Onex Partners, working on the acquisition of WestJet Airlines, management of a leading automation tooling provider (AIT), and Jack’s Family Restaurants. Corey is excited to leverage these experiences to propel our continued growth and elevate our commitment to delivering the highest quality of care.
Director of Client Care
Director of Community Service
Ram Ragupathy
Client Care Manager
Client Service Manager
Recruitment and Engagement Manager
Immersed in the field of home care since 2004, Rafia is a certified Human Resource Professional with over 15 years of experience. Her journey was deeply influenced by her mother, who was a caregiver herself. This personal connection has strengthened her dedication to lead with compassion and seek growth. Rafia is an expert in full cycle recruitment, compliance management, auditing, and policy development. Her commitment to health and safety initiatives ensure our team is supported. Outside of work, Rafia’s interests include painting, travel and theater.
Operations Manager
Deborah Griffith
Client Service Coordinator
Jackelyn Galaraga
Client Service Coordinator
Jackelyn brings 6 years experience in healthcare staffing and logistics. She excels in matching clients with caregivers to foster enduring relationships built on trust and consistency. Led by the belief that our clients receive the best quality of care when our team is taken care of, Jackie is a strong advocate for our caregivers and for work-life balance.
Elsa Supang
Client Service Coordinator
Elsa’s journey in home care began with a sincere desire to make a difference, having dedicated to caregiving with multiple families. Her exceptional work ethic prompted her transition from caregiver to coordinator, less than a year after joining Home Instead Toronto. Elsa’s commitment to enhancing the lives of those she serves is demonstrated on a daily basis and continues to shape her professional journey.